This Privacy Policy describes how Gamechanger Hockey (the "Site", "we", "us", or "our") collects, uses, and discloses your personal data when you visit stickiq.com (the "Site"), use our services, make a purchase there, or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.
Privacy Policy
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by law.
How we collect and use your personal data
To provide the services, we collect information as outlined below. The information we collect and use varies depending on how you interact with us. In addition to the specific purposes listed below, we may use the information collected about you to communicate with you, provide or improve the services, comply with applicable legal obligations, enforce any applicable terms of service, and protect or defend the services, our rights, and the rights of our users or others.
What personal data do we collect?
The type of personal data we collect about you depends on how you interact with our site and use our services. When we use the term “personal information,” we refer to information that identifies you, relates to you, describes you, or can be associated with you. The following sections describe the categories and specific types of personal data we collect.
Information we collect directly from you
The information you provide to us directly through our services may include:
Contact information – including your name, address, phone number, and email address.
Order information – including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information – including your username, password, security questions, and other information used for account security.
For some features of the services, it may be necessary for you to provide us with certain information about yourself directly. You may choose not to provide this information. However, this may result in your inability to use or access these features.
Information We Collect About Your Usage
We may also automatically collect certain information about your interaction with the services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our site and your account, including device information, browser information, network connection information, your IP address, and other information about your interaction with the services.
Information Received from Third Parties
Finally, we may receive information about you from third parties, including providers and service partners who collect information on our behalf, such as:
• Companies that support our site and services, such as Shopify.
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card details, billing address) to process your payment, fulfill your orders, and provide you with the products or services you requested, in order to fulfill our contract with you.
When you visit our site, open or click emails we send, or interact with our services or ads, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
All information we receive from third parties is handled in accordance with this Privacy Policy. See also the section below, Websites and Third-Party Links.
How We Use Your Personal Data
Provision of Products and Services.
We use your personal data to provide you with the services and to fulfill our contract with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account,
the organization of shipping, facilitation of returns and exchanges, as well as other functions and functionalities related to your account. We may also enhance your shopping experience by allowing Shopify to match your account with other Shopify services you may wish to use. In this case, Shopify processes your data in accordance with its Privacy Policy and Consumer Data Privacy Policy.
Marketing and Advertising.
We may use your personal data for marketing and advertising purposes, such as sending marketing and promotional messages via email, SMS, or mail, and displaying advertisements for products or services to you. This may include using your personal data to better tailor the services and advertising on our site and other websites. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products, in accordance with Art. 6(1)(f) GDPR.
Security and Fraud Prevention.
We use your personal data to detect, investigate, or take action against potentially fraudulent, illegal, or malicious activities. If you choose to use the services and register an account, you are responsible for the security of your account credentials. We strongly recommend not sharing your username, password, or other access details with third parties. If you believe your account has been compromised, please contact us immediately. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest in ensuring the security of our website for you and other customers, in accordance with Art. 6(1)(f) GDPR.
Communication with You and Service Improvement.
We use your personal data to provide you with customer support and to improve our services. This is in our legitimate interest to respond to you, deliver effective services, and maintain our business relationship with you, in accordance with Art. 6(1)(f) GDPR.
Cookies
Like many websites, we use cookies on our site. Specific information about the cookies we use in connection with providing our shop via Shopify can be found at https://www.shopify.com/legal/cookies. We use cookies to operate and improve our site and services (including storing your actions and preferences), to perform analytics, and to better understand user interaction with the services (in our legitimate interest to manage, improve, and optimize the services). We may also allow third parties and service providers to use cookies on our site to better tailor services, products, and advertising on our site and other websites.
Most browsers accept cookies automatically by default. However, you can set your browser to remove or reject cookies via browser controls. Please note that removing or blocking cookies may affect your user experience and cause some services, including certain features and general functionalities, to not work properly or become unavailable. Additionally, blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.
How We Share Personal Data
Under certain circumstances, we may share your personal data with third parties for the purpose of fulfilling contracts, for legitimate interests, and for other reasons in accordance with this privacy policy. These circumstances may include:
• with service providers or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, order fulfillment, and shipping).
• with business and marketing partners in order to provide services to you and to advertise to you. Our business and marketing partners use your data in accordance with their own privacy policies.
• when you instruct us, request us, or otherwise give us your consent to share certain information with third parties, for example, to send you products or through your use of social media widgets or login integrations — with your consent.
• with our affiliates or otherwise within our corporate group, in our legitimate interest to operate a successful business.
• in connection with a business transaction such as a merger or bankruptcy; to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests); to enforce any applicable terms of service; and to protect or defend the services, our rights, and the rights of our users or others.
We share the following categories of personal data and sensitive personal data about users for the purposes described above in “How We Collect and Use Your Personal Data” and “How We Share Personal Data.”
Category Recipients Categories
Identifiers such as basic contact information and certain order and account details
Commercial information such as order details, purchasing data, and customer support information
Internet or other similar network activity, such as usage data
Geolocation data, such as locations determined via IP address or other technical means
Providers and third parties who perform services on our behalf (such as internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers)
Business and marketing partners
Affiliates
We do not use or disclose your personal data without your consent or for the purpose of inferring your personal information.
With your consent, we may share personal data for the purpose of conducting advertising and marketing activities as follows.
User-generated content
The services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content in a public area of the services, such content is public and accessible to everyone.
We have no control over who accesses the information you choose to share with others, and we cannot guarantee that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available, nor for the accuracy, use, or misuse of any information you disclose or receive from third parties.
Websites and Third-Party Links.
Our site may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies as well as other terms and conditions. We do not guarantee or assume responsibility for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information found on those sites.
Information you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be viewed by other users of the services and/or users of these third-party platforms without restrictions regarding use by us or third parties. Our inclusion of such links does not automatically constitute endorsement of the content of such platforms or their owners or operators, except as disclosed in the services.
Children’s Data
The services are not intended for use by children, and we do not knowingly collect personal data from children. If you are a parent or legal guardian of a child who has provided us with personal data, you may contact us using the contact details below to request deletion of that data.
As of the effective date of this privacy policy, we have no actual knowledge that we “share” or “sell” personal data of individuals under the age of 16 (as those terms are defined under applicable law).
Security and Retention of Your Data
Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Additionally, information you send to us may
Your Rights
Depending on where you live, you may have some or all of the rights listed below with respect to your personal data. However, these rights are not absolute and apply only in certain circumstances. In some cases, we may lawfully deny your request to the extent permitted by applicable law.
Right to Access/Information: You may have the right to request access to the personal data we hold about you, including details on how we use and share your data.
Right to Deletion: You may have the right to request the deletion of personal data we hold about you.
Right to Correction: You may have the right to request the correction of inaccurate personal data we hold about you.
Right to Portability: You may have the right to receive a copy of the personal data we hold about you and, in certain circumstances and subject to certain exceptions, to request the transfer of that data to a third party.
Right to Opt Out of Sale, Sharing, or Targeted Advertising: You may have the right to instruct us not to “sell” or “share” your personal data, or to object to the processing of your personal data for purposes considered “targeted advertising” under applicable privacy laws. Please note: If you visit our site with the opt-out preference signal “Global Privacy Control” enabled, we will automatically treat this—depending on your location—as a request to opt out of the “sale” or “sharing” of information for the device and browser you use to access the site.
Restriction of Processing: You may have the right to ask us to stop or restrict the processing of your personal data.
Withdrawal of Consent: If we rely on your consent to process your personal data, you may have the right to withdraw that consent.
Right to Appeal: If we deny your request, you may have the right to appeal our decision. You can do this by directly responding to our denial.
Manage Communication Preferences: We may send you promotional emails, and you can opt out of receiving these emails at any time by using the unsubscribe option provided in our emails. If you unsubscribe, we may still send you non-promotional emails, such as those related to your account or orders.
You can exercise these rights as stated on our site or by contacting us using the contact information provided below.
We will not discriminate against you for exercising any of these rights. To verify your identity, we may need to collect information from you, such as your email address or account details, before providing a substantive response to your request. Under applicable laws, you may designate an authorized representative to make requests on your behalf. Before accepting such a request from a representative, we must obtain proof that you have authorized them to act on your behalf. Additionally, we may require you to directly verify your identity with us. We will respond to your request promptly, as required by applicable law.
Complaints
If you have complaints about the way we process your personal data, please contact us using the contact information provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below or by submitting your complaint to your local data protection authority. For the EEA, you can find a list of the relevant data protection authorities here.
International Users
Please note that we may transfer, store, and process your personal data outside the country where you reside. Your personal data may also be processed by employees, external service providers, and partners in those countries.
When we transfer your personal data to countries outside Europe, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent agreements from the relevant UK authority, unless the data transfer is to a country that has been found to provide an adequate level of protection.
Contact
If you have any questions about our data protection practices or this privacy policy, or if you want to exercise any of your rights, please call us or send an email to info@zimmermansports.com, or contact us at Neureuthstraße 45A, Miesbach, 83714, DE.
For the purposes of applicable data protection laws and unless otherwise expressly stated, we are the controller responsible for your personal data.